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The stakes for moderation and governance in online communities are getting higher and higher. Harms can be very serious, from election manipulation to sexual abuse.
But for the most part, platforms rely on only very blunt tools for addressing these harms—the digital equivalents of censoring and exiling.
But can we do better than simply imagining we can make harm go away?
Niloufar Salehi (UC Berkeley) and Amy Hasinoff (CU Denver) have been exploring how to bring practices of restorative justice into online communities. This discussion is part of the Metagovernance Seminar (metagov.org).